Technical Writing: An Introduction (Online)


Technical Writing: An Introduction (Online)

Our live online training course provides professional, business and technical staff, such as scientists, developers, managers, engineers and subject matter experts (SMEs) with the skills needed to create clear, concise, audience-focused content.

Next online delivery 25-26 November 2020

>Time: 1:30 pm- 5:30 pm (IST) each day

>Price: Discounted from €395 to €350




Course Outline

Our Technical Writing: An Introduction course is designed for SMEs who need to create technical content as part of their role. This course will give you practical hands-on experience and support you to create clear, concise content that is easily understood by the intended audience.

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Information Gathering

Develop audience-centric content.

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Develop editing and reviewing cycles.

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Structure content effectively.

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Use templates to increase efficiency.


Fix grammar and punctuation errors.

Style Guides

Apply style guides to support consistency.

Our Expertise

As a team of technical communicators and information designers, we support some of the leading ICT and Life Sciences companies to create clear, concise, and audience-focused content for their end users. We have a deep working knowledge of technical communication and are at the forefront of developments within the industry. We provide:

Expert Trainers

Our experienced trainers deliver the course in an open and engaging manner, encouraging discussion on your specific issues, and reinforcing the learning through collaborative exercises. You will not be bored!

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Industry Knowledge

Every day our team supports leading companies to solve their technical communication challenges. This ensures our course delivers the current best practices to support you to meet the challenges of your particular industry.

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We engage with you to understand your needs and then tailor our training material to ensure any course we deliver contains the most appropriate content for you.

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Added Value

Beyond training, some of our other services include: technical or business writing, editing and proofreading, information design, or project management and consulting.

Register Your Interest Now

Improve your writing, editing, and documentation skills.



This is what people have been saying about TWi’s training courses.

"The trainers were great. Very knowledgeable, friendly and no question was too much for them. Great course, would recommend.”

-Janssen Pharmaceuticals

From start to finish TWi delivered a highly professional service. The approach of the tailored coaching session met my learning needs and I’m looking forward to putting my writing skills into practice and creating clear, concise, and effective content.”

-Vivienne Kelly, COO of Compass Informatics

"I attended the TWI Effective Writing Skills course in June this year and found it very helpful. The course was a combination of presentation, example and exercises that kept me engaged throughout the day. "

-Anne Gannon, Novate Medical



Our online course includes practical exercises, key takeaways, and additional resources that maximise learning outcomes, helping you to:

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Write more confidently.

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Create technical content that is easy to understand.

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Improve the professionalism of your documentation.

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Enhance content quality, consistency, and usability.


Oonagh Montague is a communications expert with more than twenty years' experience as a journalist,  lecturer, and senior project manager. She teaches Effective Writing Skills, Storytelling for Business, Understanding Audiences, Writing and Presentation Skills, and Media Marketing to audiences ranging from IT, medtech, and pharmaceutical professionals to third level students and academics. She is an engaging and intuitive trainer, who specialises in the translation of technical material into clear language, and the presentation of new or complex ideas to a specified audience.

Beyond training, you can use our technical writing, editing, information design, and documentation consulting services to fully benefit from our expertise and knowledge of best practices.

Register Your Interest


Next online delivery 25-26 November 2020

> Time: 1:30 pm- 5:30 pm (IST) each day

> Price: Discounted from €395 to €350