Write more confidently.
Create technical content that is easy to understand.
Improve the quality of your documentation.
Enhance content quality, consistency, and usability.
Information gathering
Content plan and structure
Audience analysis
Style guides
The writing process
Editing and reviewing
Develop documentation for an intuitive end-user experience.
Create SOPs that provide clear-cut instructions.
Write reports that your audience will understand.
Transform complex concepts into readable material.
Increase operational efficiency.
Reduce human errors.
Reduce service calls.
Enhance company brand.
We gather qualitative and quantitative feedback after every delivery. NPS is an international customer satisfaction metric.
The average NPS is +32.
We're very proud of our average!
Testimonials
We strive to deliver a fun, engaging, and practical learning experience. This is what people have been saying about TWi’s training courses.
“The instructors were very knowledgeable in Technical Writing. Their enthusiasm in sharing their experiences while delivering the training supports the knowledge transfer in an educational and "fun to learn" manner. Using the Zoom platform for delivery of the course material and completing the exercises, including the Break Out Room for sub-teams, worked surprisingly very effectively.”
Willie Byrne
"The trainers were great. Very knowledgeable, friendly and no question was too much for them. Great course, would recommend.”
“From start to finish TWi delivered a highly professional service. The approach of the tailored coaching session met my learning needs and I’m looking forward to putting my writing skills into practice and creating clear, concise, and effective content.”
Vivienne Kelly, COO
"I attended the TWI Effective Writing Skills course in June this year and found it very helpful. The course was a combination of presentation, example and exercises that kept me engaged throughout the day. "
Anne Gannon
Trainer
Oonagh Montague is a communications expert with more than twenty years' experience as a journalist, lecturer, and senior project manager. She teaches Effective Writing Skills, Storytelling for Business, Understanding Audiences, Writing and Presentation Skills, and Media Marketing to audiences ranging from IT, medtech, and pharmaceutical professionals to third-level students and academics. She is an engaging and intuitive trainer, who specialises in the translation of technical material into clear language, and the presentation of new or complex ideas to a specified audience.
Beyond training, you can use our technical writing, editing, information design, and documentation consulting services to fully benefit from our expertise and knowledge of best practices.
