Technical Writing Skills


Technical Writing Skills

Learn to grab your reader's attention by developing the skills to write effective technical content.

Next delivery: 24-25 March 2021

Price: €395

Location: Online




Who is this course for?

Our online live course helps professional, business, and technical staff develop skills for effective written communication. This course is ideal for content authors, managers, developers, engineers, coordinators, and all subject matter experts (SMEs). Our course has been designed for a virtual environment that allows participants to learn in a fun, engaging, and practical way.



What will you learn?

Our online course includes practical exercises, key takeaways, and additional resources that maximise learning outcomes, helping you to:

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Write more confidently.

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Create technical content that is easy to understand.

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Improve the quality of your documentation.

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Enhance content quality, consistency, and usability.


What topics will you cover?

Just a few of the topics you will cover in our Technical Writing Skills course are:

Information gathering

Content plan and structure

Audience analysis

Style guides

The writing process

Editing and reviewing

Get the Online Technical Writing course outline and agenda instantly.


What will you achieve?

By the end of this course, you will develop the skills and techniques that will help you to:


user experience

Develop documentation for an intuitive end-user experience.


Create SOPs that provide clear-cut instructions.

Write reports that your audience will understand.

user manual

Transform complex concepts into readable material.

How will your organisation benefit?

Technical writing is a tangible and valuable business asset that can help your organisation to:


operational efficiency

Increase operational efficiency.


Reduce human errors.

customer service

Reduce service calls.

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Enhance company brand.

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Improve your writing, editing, and documentation skills.


We gather qualitative and quantitative feedback after every delivery. NPS is an international customer satisfaction metric.

The average NPS is +32.

NPS rating scaleWe're very proud of our average!

nps score


We strive to deliver a fun, engaging, and practical learning experience. This is what people have been saying about TWi’s training courses.

The instructors were very knowledgeable in Technical Writing. Their enthusiasm in sharing their experiences while delivering the training supports the knowledge transfer in an educational and "fun to learn" manner. Using the Zoom platform for delivery of the course material and completing the exercises, including the Break Out Room for sub-teams, worked surprisingly very effectively.”

Willie Byrne
DPS Global logo

"The trainers were great. Very knowledgeable, friendly and no question was too much for them. Great course, would recommend.”
janssen pharmaceuticals logo


From start to finish TWi delivered a highly professional service. The approach of the tailored coaching session met my learning needs and I’m looking forward to putting my writing skills into practice and creating clear, concise, and effective content.”

Vivienne Kelly, COOcompass informatics logo

"I attended the TWI Effective Writing Skills course in June this year and found it very helpful. The course was a combination of presentation, example and exercises that kept me engaged throughout the day. "

Anne Gannon

novate medical ltd logo



Oonagh Montague is a communications expert with more than twenty years' experience as a journalist, lecturer, and senior project manager. She teaches Effective Writing Skills, Storytelling for Business, Understanding Audiences, Writing and Presentation Skills, and Media Marketing to audiences ranging from IT, medtech, and pharmaceutical professionals to third-level students and academics. She is an engaging and intuitive trainer, who specialises in the translation of technical material into clear language, and the presentation of new or complex ideas to a specified audience.

Beyond training, you can use our technical writing, editing, information design, and documentation consulting services to fully benefit from our expertise and knowledge of best practices.

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Next delivery: 24-25 March 2021

Price: €395

Location: Online