When it comes to choosing the best chatbot tool for your business, there is a large and seemingly ever-growing number of tools and options available. Navigating this landscape to choose the right tool for your chatbot development takes significant time and effort. This is the third and final blog post in a series that shares […]
Tag Archives | user experience
How to Write Effective Content for a Chatbot
Chatbots are an exciting emerging technology, but it is important to ensure that you write good content that is designed to engage the user. Before deciding to develop a chatbot, we asked ourselves if there was a valid business need. It is important to be sure that there is demand for the bot and that […]
How to Build a Good Chatbot
“Any sufficiently advanced technology is indistinguishable from magic” – Arthur C. Clarke. Understanding how to build a good chatbot will help you create a seamless experience for your end users, which can feel like magic. However, if you fail to understand the appropriate use case for your chatbot, undervalue the content, or select the wrong […]
Current Practices and Trends in Technical and Professional Communication: Review of ISTC’s On-Target Collection
Writing style and voice, prominent software and tools, career and workplace issues – just some of the topics addressed by Current Practices and Trends in Technical and Professional Communication. Edited by Stephen Crabbe, and published by the Institute of Scientific and Technical Communicators (ISTC), the book brings together academics and professionals from the field of […]
