Tag Archives | technical documentation

Effective Business Process Mapping

Perhaps your organisation wants to automate a process, improve efficiency, or move from one infrastructure provider to another. Whatever the motivation, business process mapping is often the first step in transforming business processes within an organisation. Business process mapping involves detailing the steps in a process, identifying the roles responsible for carrying out each step, […]

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Creating Effective Work Instructions: Kyle Shropshire’s “The Error Free Workplace”

Kyle Shropshire’s The Error Free Workplace explores the significance of well-written instructions and highlights how well-written instructions can contribute to an error free workplace. If you want to reduce workplace errors, this book explains how technical writing can help you achieve your objective. Errors and Consequences To commence, the book outlines why some work instructions […]

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