Interdisciplinary Synergy in Technical Communication: Written by Neil Mahony and originally published in the Winter 2023 edition of the Communicator Magazine. Across all industries, companies struggle with the drawbacks of siloed departments. They create change...
Insights
The Need for an Artificial Intelligence Codex
The Need for an AI Codex | Written by Dr Sean Power If your organisation develops or uses AI, you probably need an AI Codex. New technology usually forces a gap between, on the one hand, regulations and general industry advice and, on the other hand, what your...
Effective Business Process Mapping
Perhaps your organisation wants to automate a process, improve efficiency, or move from one infrastructure provider to another. Whatever the motivation, business process mapping is often the first step in transforming business processes within an organisation....
Creating Effective Work Instructions: Kyle Shropshire’s “The Error Free Workplace”
Kyle Shropshire’s The Error Free Workplace explores the significance of well-written instructions and highlights how well-written instructions can contribute to an error free workplace. If you want to reduce workplace errors, this book explains how technical writing...