Interdisciplinary Synergy in Technical Communication: Written by Neil Mahony and originally published in the Winter 2023 edition of the Communicator Magazine. Across all industries, companies struggle with the drawbacks of siloed departments. They create change...
Insights
Mastering Content Migration Strategy: A step-by-step guide to success
A content migration involves multiple moving parts, and navigating the entire process from start to finish can seem overwhelming. However, with a well-defined content migration strategy and a clear understanding of the necessary steps, you can effectively manage the...
Writing User Manuals: Five Top Tips
Writing user manuals is a common requirement of the technical writer's role across many different industries. It's also not uncommon for this task to fall to someone who is not a technical writer by trade — and in this case, writing user manuals can seem like a...
Leveraging the Benefits of Structured Content for the Life Science Industry
Structured content is an important tool for formatting and managing content used across many industries. Companies in the life sciences are beginning to implement structured content authoring to shorten the time it takes to get a product to a patient, improve quality,...
Writing Release Notes: Five Top Tips
Release notes are a vital component of any update of software and apps. They let the reader know what has happened since the last release, for example, what bugs have been fixed and if there have been any new features added. Release notes can be written for both...
Hello World: Writing API Tutorials for Multiple Audiences
As technical writers, we understand where we fit in the world. No one wants to read the manual; they want to use the product. In fact, even that’s not true: often, users just want a certain result. This is especially the case with an application programming interface...