Junior Information Developer

We are looking for graduates or Junior Information Developers to join TWi on a fixed term and permanent contract basis. The successful candidates will become an integral part of one of our project teams and report directly to the Team Lead. They will be involved in a range of content design, development, and management tasks for a diverse client base, using a range of word processing, authoring and content management tools. Further training and mentoring will be provided on tools, processes, and TWi methodologies as required.

About TWi

TWi is an exciting high-growth company. We are a team of technical content creators and consultants supporting leading technology and life sciences companies to create the ideal end-user experience for their internal and external clients.

As knowledge transfer professionals, we are experts in:

  • Technical Writing
  • Translation and Localization
  • Technical Writing Training
  • SAP Enable Now Content Services
  • Technical Writing for Emerging Technologies

We are focused on making it easy for our clients to work with us. Whether we’re working on Instructions for Use for a medical device, process documentation for developing life-saving drugs, or an online help system for a software application, we guarantee high-quality results and timely delivery. Our expert teams support clients in improving operational efficiency, sales, customer satisfaction, reducing human/user error rates, and achieving their business objectives.

Location

Remote based.

Tasks and responsibilities

  •  Create content for our clients that is:
    ᵒ High quality and focused on defined objectives
    ᵒ In accordance with any required client styles and standards and guidelines
    ᵒ Appropriate for the applicable target audience and industry sector
    ᵒ Based on input and sign-off from Subject Matter Experts (SMEs) to ensure completeness and accuracy
    ᵒ Developed using a range of cutting-edge tools and technologies
    ᵒ Delivered on time and according to client deadlines
  • Assist in editing content for other information developers
  • Contribute to internal company projects
  • Assist in training less experienced team members when appropriate
  • Undertake training on new tools and processes as required

Requirements

  • Third level qualification in technical writing, English, IT, or a related discipline
  • Excellent written and spoken English
  • Proficient in word processing, content authoring and content management environments
  • Good communication and interpersonal skills, both internally and with client contacts
  • Able to manage and report on assigned tasks in accordance with agreed priorities
  • Comfortable working independently and as part of a team
  • Willing to learn new tools as required and familiar with social media platforms
  • Has a general knowledge of the industry, and open to learning about evolving knowledge transfer trends and methodologies
  • Committed to understanding and applying quality processes
  • Able to explain concepts clearly and concisely
  • Identifies and tries to resolve problems using own initiative where appropriate
  • Flexible and proactive, displays a can-do attitude

Closing date

Monday, 30 November 2020

To apply, please complete this recruitment form.