IT Project Director

We are looking for an IT Project Director with a proven track record in project delivery and innovation. The successful candidate will support the management team, which is focused on ambitious business growth, and will be expected to take ownership of their area of responsibility. As TWi augments from a service business to a product business, they will be responsible for the delivery of key IT projects, on time and within budget, while meeting the high-quality TWi expectations. They will also be involved in creating an innovative environment to support the development of new R&D projects.

The successful candidate will be expected to deliver a variety of projects ranging in scale and complexity, work independently, coordinate with stakeholders, and work with the senior management team. Effective relationship management skills will be critical to success, as will line management and development of team members. The successful applicant will also be able to demonstrate leadership within the Technical Communications industry and be considered a thought leader in their own right. They will become the public face of the company as regards the technical evolution of the business.

About TWi

TWi is an exciting, high-growth company based in Cork. We deliver outsourced business-to-business content strategies, information development, and technical documentation to clients who are involved in the hi-tech, software, and pharmaceutical industries. We support our clients to improve the usability of their products, enhance training outcomes, and increase operational efficiency through a range of knowledge transfer mediums such as training material, e-learning content, technical guides, user manuals, and online help.


Cork, with remote and flexible working arrangements available

Contract Type

Full-time, permanent

Tasks and responsibilities

  • Lead the development of a commercial TWi technical communications product
  • Manage assigned projects (internal and external), ensuring deliverables produced are of a high standard and delivered in a timely manner
  • Control project schedules and budgets, maximising efficiency
  • Establish and maintain good communication channels with all stakeholders
  • Provide clear, regular status reporting to internal and external project stakeholders
  • Develop and manage a strong, cohesive team with an open communication culture
  • Mentor and develop line reports
  • Set and monitor clear team and project goals, delegating appropriate tasks and agreeing to deadlines
  • Establish quality controls within each project (internal and external)
  • Contribute to capacity planning and load balancing across the Service Delivery team
  • Assist in maintaining ISO certification and promoting continuous process improvement


  • A third-level qualification
  • At least ten years’ practical IT/technology/management experience
  • Set the strategic vision for the delivery of a technical communications product
  • Ability to manage and deliver multiple projects independently
  • Strong presentation, relationship-building, and communication skills
  • Ability to build and coordinate highly productive teams from diverse disciplines, cultures, and organisations
  • Strong planning and organisational skills – can allocate time and resources appropriately even when faced with multiple demands and competing priorities
  • Good leadership and motivational skills, can act as a role model for the team
  • Commitment to driving quality and continuous process improvement
  • Ability to rapidly identify key issues in complex scenarios and overcome obstacles
  • Sound judgement
  • Good conflict resolution skills
  • Weekly presence in the Cork office
  • Ability to travel as required


  • Recognised project management qualification coupled with relevant experience
  • Practical experience of working in a technical writing environment

Closing date

Friday, 28th February 2020

To apply, please complete this recruitment form.