Archive | Training and Education

Telecommuting Part 3: The Best Remote Learning Resources

In 1959, then-senator John F. Kennedy introduced a new trope to the western world when he famously evoked the Chinese word wēijī – “crisis”. It’s composed of two elements, said the future president: danger (危 – wēi) and opportunity (机 – jī). Kennedy wasn’t quite accurate in his translation, but his view of the potential […]

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Telecommuting Part 1: How Remote Working is Embedded in Our Company Culture

Whether you call it telecommuting, remote working, or simply working from home, most of us are doing it these days and will continue to do so for the foreseeable future. As people and businesses come to terms with the Covid-19 pandemic, we are all facing a new reality and many companies have been forced to […]

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Innovating Technical Communication Education

A few years ago, TWi collaborated with Cork Institute of Technology (CIT) and other organisations to develop the syllabus for a new postgraduate technical communication program in Information Design and Development. This post tells the story of how it came about. Innovative Design The idea grew from a conversation between Patrice Fanning, founder of TWi, […]

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Top Tips to Write Localisation-Friendly Source Content

High-quality documentation is not just essential for getting products ready to market and to increase sales, but also for reducing localisation costs. Localisation, the process of adapting your content to a specific market, starts with preparing the source content linguistically and functionally. To ensure global success, you must consider how the quality of your source […]

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Techcomm Upskilling Survey: A Finger on the Pulse

Techcomm surveys are a finger on the pulse of the profession. It benefits all of us in the techcomm community to maintain an up-to-date, evidence-based understanding of industry requirements, expectations, and trends. As techcomm professionals, we are particularly interested in accurate and current information about workplace and career-related issues, such as skills development, also known […]

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Improving Techcomm Education Through Stronger Industry-Academic Collaboration

The topic of technical communication education has come to prominence in the blogosphere in recent months, with contributors such as Danielle Villegas and Larry Kunz bringing the topic back to the attention of the techcomm community. The sense of disconnect between academics and practitioners is not a recent one, nor is it unique to the […]

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Tips for Embarking on a Career in Technical Writing

I was recently invited to give a guest lecture to students at the University of Limerick (UL) in Ireland who are studying technical communication. The university offers a range of part-time and full-time courses in this area both for undergraduate and post-graduate students, including the popular, industry-focused M.A. in Technical Communication and E-Learning. As a […]

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